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FlowsGo provides tour tickets and services in the form of electronic tickets (E-ticket), paper tickets are not accepted.
After successful payment, customers will receive:
via the email address the customer registered when placing the order.
Usually, e-tickets will be sent within a few minutes to a maximum of 24 hours after successful payment, depending on the confirmation process of each service provider.
If you have not received the confirmation email, please check your Spam/Junk folder or contact FlowsGo hotline for assistance.
FlowsGo is responsible for sending the correct ticket information according to the customer's registration.
Customers are responsible for providing the correct email address to receive the ticket. FlowsGo is not responsible for cases where customers enter incorrect ticket information.
If you have any issues related to receiving or using your tickets, please contact the FlowsGo hotline for assistance.